Claims Handler CH2

About the role

🚗 Motor Claims Handler (CH2)

Location: Liverpool Contract: Permanent Hours: Full-time, 35 hours per week

Are you an experienced Motor Claims Handler looking to take the next step in your career? Join Keoghs in Liverpool and become part of a high-performing team managing pre-litigated motor claims up to £15,000, including Personal Injury (PI), from inception through to settlement.

If you’re organised, detail-focused, and confident managing your own caseload — we want to hear from you.

Responsibilities

💼 What You’ll Be Doing

• Managing a caseload of pre-litigated motor claims (including PI) efficiently and confidently from start to finish
• Delivering high standards of service and productivity
• Working collaboratively with colleagues to achieve the best outcomes
• Maintaining accurate data and ensuring systems are up to date
• Communicating clearly and professionally with clients

Skills

🎯 What We’re Looking For

• 12 months’ relevant experience or 6 months’ experience plus a law degree (or equivalent)
• Experience using the MOJ Claims Portal
• Excellent attention to detail
• Strong communication and negotiation skills
• Organised and able to manage your own workload effectively
• A client-focused mindset with great customer service skills

Benefits

🌟 Why Join Keoghs?

At Keoghs, our values shape everything we do

• We are Connected
• We are Dynamic
• We are Innovative
• We Succeed Together

You’ll be part of a collaborative and supportive environment where your contribution genuinely matters.

🎁 What’s in It for You?

• 25 days’ holiday (increasing with service) + option to buy/sell 3 days
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support & wellbeing services
• Death in Service (after 1 year)
• Pension: 5% employee / 3% employer contribution
• Cycle to Work Scheme
• Tech Scheme
• Access to online discount platforms
• Local retail discounts

If you’re ready to build your career with a leading legal services provider and thrive in a fast-paced, supportive team — apply today and join Keoghs in Liverpool.